Refund Policy
Last updated: December 2024
1. Refund Eligibility
For new connections, if you cancel within 7 days, you will receive a refund excluding the installation charge.
2. Refund Process
Contact our office for refunds. Once approved, refunds will be processed within 7-10 business days.
3. Non-Refundable Charges
- Installation charges
- Bill for days of service used
- Router/Equipment damage charges
4. Contact
For refund inquiries: +880 1933-336997
